2026 Customer Service Week: FMBN Disburses Home Renovation Loans to UBEC Staff
By Corporate Communication•Oct 7, 2026

The Federal Mortgage Bank of Nigeria (FMBN) has presented symbolic cheques to some staff of the Universal Basic Education Commission (UBEC), who accessed the Bank’s Home Renovation Loan (HRL) facility, in demonstration of its commitment to improving customer experience and expanding access to housing finance for Nigerian workers.
The presentation, held on Tuesday, October 6, 2026, at the Bank’s Head Office in Abuja, formed part of activities marking the 2026 Customer Service Week, with the global theme, “The Extra Mile.”
Presenting the symbolic cheques on behalf of the Managing Director/Chief Executive of FMBN, Shehu Usman Osidi, the Executive Director, Loans and Mortgage Services, Dr. Muhammad Sani Abdu, expressed delight at the occasion, describing it as a practical demonstration of the Bank’s commitment to meeting the housing needs of Nigerian workers who contribute to the National Housing Fund (NHF) Scheme.
He commended the beneficiaries for their confidence in FMBN and noted that occasions such as the cheque presentation underscore the tangible impact of the Bank’s housing finance interventions on the lives of its customers.
Dr. Abdu also applauded staff of the Bank’s Information and Communication Technology (ICT), Finance and Control (FINCON), and Special Products Group (SPG) for going “the extra mile” to ensure that the facility was processed and disbursed promptly, with the funds credited to beneficiaries’ accounts immediately after the presentation.
In his remarks, the Group Head, Special Products Group, Mr. Ibrahim Nafada, thanked the UBEC staff for choosing FMBN and taking advantage of the Home Renovation Loan facility, noting that their access to the facility demonstrates the value of the NHF Scheme in providing practical solutions to the housing needs of contributors.
Mr. Nafada also commended staff of FMBN for their dedication and teamwork, which he said contributed to the successful processing and disbursement of the facility to the beneficiaries.
Speaking on behalf of the beneficiaries, Joyce Eromosele and Hajiya Maryam Jubril expressed appreciation to FMBN for providing them with the opportunity to access the Home Renovation Loan.
They appealed to FMBN to continue expanding access to its housing finance products, particularly the NHF Mortgage Loan, to enable more contributors achieve their dream of homeownership.
Joe Abuku
Group Head, Corporate Communications




